Data Protection Statement
In order to carry out hosting and website support tasks there may be occasions when Flair Digital employees need to access your organisations IT systems or website administration portal that contains sensitive business information data or the personal data of individuals that is stored on your systems.
Whilst carrying out support and maintenance on these systems we take the protection of your data seriously and ensure our support systems and processes are compliant with U.K. data protection regulations.
Our support systems are designed to protect your data.
For further information on our data protection policy please call us on 01756 730 123 or email contact@flairdigital.co.uk
ICO Registration
EPB Services Limited (T/A Flair Digital) is registered with the Information Commissioner’s Office under registration reference:
Z9671761
Employee Training & Awareness
All Flair Digital employees are trained in, and aware of, the requirement for data security and protection. Additional training will be undertaken as required to ensure our staff remain aware of best practice.
Company Ethos & Information Security
Flair Digital is committed to the principles and practice of information security and data protection.
Regular Reviews
Flair Digital will regularly review its policies and procedures on information security and data protection to ensure they are both adequate and in line with current guidance and best practice.
Non Disclosure Agreements
Flair Digital is happy to sign a Non Disclosure Agreement if our clients feel it is necessary for the protection of sensitive business information.
Processes for onsite support
We do not ask for confidential information unless absolutely necessary to carry out the support task.
We do not access confidential information unless absolutely necessary to perform the support task and permission is given by the relevant party.
No personal or confidential information is taken offsite in physical form.
Digital data is not stored unless absolutely necessary, only stored with consent and only stored for as long as necessary to complete the support task.
Processes for remote support
All remote support connections are carried out under a secure SSL encrypted connection that cannot be intercepted.
We do not ask for confidential information unless absolutely necessary to carry out the support task.
We do not access confidential information unless absolutely necessary to perform the support task and permission is given by the relevant party.
No confidential information provided to us in a support session is stored for any longer than the length of said support session.